Terms & Policies
RESERVATION terms and POLICIES:
- By making a booking with Amy Gledhill Therapy, you agree to the terms and policies outlined below.
- Amy Gledhill Intimate Physical Therapy reserve the right to not offer treatment outright or reduce what is offered to a client at any time with no explanation.
- We reserve the right to make changes in the content of the treatments and to the prices but will aim to honour type and/or price of treatment if a booking is already confirmed.
- The booking fee is completely non-refundable unless the therapist cancels the appointment. It can be held on account for 3 months and transferred if 24 hours’ notice or more before the appointment booked or amendment or cancellation is given.
- If a client breaches boundaries, or asks to breach boundaries, which are clearly stated in FAQs, or performs an inappropriate act (this includes verbally inappropriate content) then the therapist will terminate the appointment immediately, offering no refund and the client will not be welcome to return or contact Amy Gledhill Therapy again.
- A £60 booking fee, paid electronically, is compulsory for all clients making an appointment and must be paid in advance of a confirmation of booking and therefore treatment. The remaining balance is to be paid either before the appointment electronically or at the appointment in cash.
- Non-payment, or retraction of payment later following the undertaking of the service will result in court proceedings.
- In the event that a client is late, they are to let the therapist know at their earliest convenience. Lateness of more than 10 minutes may result in the appointment time being shortened at full cost of the original booking made.
- The client will not disclose business information – including but not exclusively the treatment address - to anyone. The client also agrees that the content of the appointment will remain confidential and will not be provided to any third party (apart from your partner or someone you wish to recommend the treatment to) unless permission has been given by Amy Gledhill. They also agree that any personal information they may have gained about their therapist will remain confidential.
CANCELLATION POLICY:
- If cancelling with 24 or more hours notice before your booking, any booking fee or full balance paid will be kept on account for a maximum of three calendar months, after this time the full fee will be due for future bookings.
- If cancelling within 24 hours before the booking commences, the booking fee will be forfeit (£60 for face to face bookings or 50% of full cost for phone/video bookings) and both new and returning clients will be asked to pay another fee when making a further booking.
- No show bookings are subject to the full appointment cost. A no show is classed as a cancellation with 2 hours notice or less or no communication from the client that they will not be attending.
Refunds:
All payments made are non-refundable unless a booking is cancelled by the therapist, this does not apply if a client has been inappropriate and the therapist does not feel like the appointment can go ahead for safety reasons, the booking fee or full fee may be deducted and retained by Amy Gledhill Therapy.
If you’d like to make a complaint about a service received, please contact Amy Gledhill Therapy in the first instance.
Arrival:
- The full address details will be sent to the client once the booking fee has been received, there is parking the property on our driveway. Clients are asked NOT to arrive early, only at the booking time requested. Arriving ten minutes early may seem helpful but that time may be when the therapist is setting up the treatment room and you will not be granted access. Please call your therapist from your car and we will show you to the treatment room where a brief consultation will take place before the treatment starts.
- In the event that a client is late, they are to let the therapist know at their earliest convenience. Lateness of more than 10 minutes may result in the appointment time being shortened at full cost of the original booking made.
FACILITIES:
All facilities available for use are described here. All clients are expected to respect that this is also our home and to treat the rooms in which you use with care and consideration.
Please be aware that our treatment room is located up a couple of wooden decking steps and is not suitable for anyone who cannot walk unassisted. We take no responsibility for any of your items on or around our property, items brought are at your own risk.
MEDICAL CONCERNS:
- Heath & Weight Limits – All treatments, unless specifically requested not to, include arousal to potential orgasm which by its nature increases heart rate. Therefore, intimate bodywork is NOT suitable for anyone over 120kg or a BMI over 35 or severely or morbidly obese or suffers from a heart condition or is taking medication for a heart condition.
If you suffer from anything that would normally prevent you from receiving a massage and/or a doctor has recommended you do not receive massage, then do not book a treatment. This includes - but is not limited to - infections, contagious diseases (even a cold), heart or circulatory problems, vomiting, diarrhoea, fever, severe pain, kidney disease, a history of thrombosis, have had a recent operation or are under the influence of alcohol or drugs.
In the cases of skin disorder, epilepsy or if you suffer from suffers from fits, please discuss the suitability of the treatment before making the appointment. If you are not honest or fail to disclose any medical conditions or allergies on the Authorisation and Requests form, then you take the treatment at your own risk and Amy Gledhill Therapy will not be liable for any consequences.
If anything arises after completing the Authorisation and Requests form, you MUST let your therapist know immediately so they can advise you on whether treatment will be suitable.
Code of Practice
The ethos of intimate bodywork is about receiving intimate sensual touch with another human being and is often experienced within the use of massage techniques to achieve or enhance sexual arousal. Sensual bodywork has been used for medical purposes for a very long time. Its use for erotic purposes also has a long history. Today it is increasingly being given by some therapists as a form of de-stressing or as a treatment to help with sexual performance issues, lack of intimacy or sexuality exploration, particularly same sex intimacy exploration. It can be of great help to those wanting to learn more about sensual arousal either for themselves or others and for couples to help enhance their lovemaking. Intimate bodywork typically features massage in erogenous zones of the body to increase sexual arousal and can, for some, result in orgasm. It does not include sexual intercourse.
The relationship between client and therapists is designed to be one of trust and respect. Consequently, therapists are expected to be courteous and caring at all times and to take time to hear their clients’ needs and motivations for wanting the treatment. Before the session commences both parties should make clear their own personal boundaries. If you are a new client, then before giving the first treatment the therapist will also want to have a brief conversation about your general health and fitness and to hear about and medical history that may be relevant to you receiving treatment. They may also want to ask about some of the following:
1. Motivation for wanting the treatment
2. Any sexuality or sexual performance issues
3. Skin allergies, intimacy fear, disabilities etc
4. Expectations and concerns of the treatment
5. Confirmation and agreement of fees and duration of the treatment
Confidentiality
Amy Gledhill Therapy agrees that all information shared via the Authorisation and Requests form, written or verbally acquired before, during and after an appointment will remain completely confidential unless the client breaches contract and/or terms of service or the client strongly suggests they will be putting someone else at risk or performing an illegal act, ie they suggest they will put their fantasy for paedophilia into action. In these cases, Amy Gledhill Therapy Ltd will make the client aware that their information will be shared and why.
Respect for Personal Boundaries
The personal boundaries of both client and therapist must always be respected. If there is any aspect of the treatment that you feel goes beyond your own personal boundaries, then please let the therapist know immediately. Equally if the therapist feels that their personal boundaries are being crossed, they will indicate this politely and ask you to refrain from what you are doing. If this is not respected, then they are entitled to terminate the treatment without reduction of fee.
Please note that the therapists’ consent should not be assumed, always ask before touching anyone.
Permission & Authorisation
On making an appointment for intimate physical therapy you are entering in to an agreement with the therapist that acknowledges the sensual and erotic nature of the treatment. The treatment will include full nudity on receivers’ part. You must also disclose any health issues that you know may be contraindicated to the treatment such as, but not limited to, broken bones or muscle problems, high or low blood pressure, heart condition, diabetes, obesity, skin conditions, STI’s, psychological or neurological conditions and any disabilities. The therapist will then decide if the treatment can go ahead.
